Company Highlight Archives - Around the Clock Medical Alarms

2020 TORCH Award Winner Retrospective

July 13, 2021/in Company Highlight, Company News /by Linda Bass

2020 was a time filled with many challenges for everyone.

The COVID-19 virus turned our world upside down AND inside out! In retrospect, we liken ourselves to John Travolta in the 1976 movie “The Boy in the Plastic Bubble.” Fear, disconnect, isolation, and disparity were rampant.

Our industry helps the elderly, and ill, to maintain their safety and independence. These individuals were highly susceptible to this new viral nightmare that was taking over the world. Due to their predisposition of age and comorbidities, this demographic was hit extremely hard. Families were trying to protect their aging loved ones by isolating them and removing them from communal living. It was a time of unrest and uncertainty.

As we are now beginning to return to a somewhat sense of “normalcy,” we can reflect upon the positive things that should be gained from the past years experience.

As we “make up for lost time,” families should be closer. We should appreciate the time we spend together and make an effort to do so more frequently. This should be the biggest lesson learned since we get to choose the meaning that things have in our lives.

We, like many, suffered the anguish of the pandemic. However, we were blessed to have the ability to assist our clients to know that they were never alone and could get help when needed. Our role, in my opinion, was to keep our customers upbeat and positive. The connection from our staff to those individuals we serve was a “lifeline” during a time of great uncertainty.

In closing, we realize that no matter how difficult the past year has been, we were blessed to be chosen as a 2020 Better Business Bureau TORCH Award recipient. We were humbled and honored to be recognized not only for our ethical business practices, but also our customer service — especially now!

This award is an annual presentation by the Better Business Bureau to businesses that are “…committed to exceptional standards for ethical business practices and customer service.” We are humbled to be recognized for the commitment we have toward the service we provide to our customers — especially during the year when many businesses were unable to survive. We are blessed that we not only survived, but are thriving, as well.

If we can assist you, or someone you love, with a medic alert system, we would be honored to do so.

If you or an aging loved-one are considering choosing a Medication Dispenser in Ladue, MO, please contact the friendly staff at Around The Clock Medical Alarms.
Call Us: 877.449.5566

2021 Rotarian of the Year

June 25, 2021/in Company Highlight, Company News /by Linda Bass

Congratulations, Les Tainter, on your 2020-2021 Rotarian of the Year award from Cape West Rotary! Les has been a member of the club for the past 8 years. Well done and much deserved!

What is Rotarian of the Year?

The ‘Rotarian of the Year’ award may be given to a member who exhibits “Service Above Self” in their daily activities and who promotes Rotary by their actions and involvements. This may be accomplished through one major activity in club service, in multiple activities, or by serving on several committees.

We are extremely proud of this recognition and are even more proud of everything you do for the customers we serve and the community in which we live!!!!

Senior Care Spotlight: Home Sweet Home Senior Transitions

April 14, 2021/in Company Highlight, Company News /by Austin Bollinger

Home Sweet Home Senior Transitions takes the stress out of moving so our clients can relax and simply enjoy living in their new home.

For over 16 years, Home Sweet Home has assisted seniors, and their families, with the process of moving to a senior community, apartment, condo, or new house. Our experienced team carefully packs your belongings – right down to your toothbrush – and our movers load and transport them to your new home. By the end of the day, you are relaxing in your new home, and your toothbrush is by the sink!

Owner Kristen Lund and her crew not only pack, move and unpack all your belongings, but they also make sure your new home is safe from trip hazards, that lighting is adequate in each room and that your new space is organized to make daily living more carefree. “Our clients’ safety is our top priority. My team takes into account any challenges our clients have, like placing furniture for easy wheelchair access and setting up the kitchen and bathroom so everyday items are within reach,” Lund said. “We often work with the adult children of our clients, and I ask about any concerns they see happening with their parents so we can accommodate them.”

Many times, the toughest issue for our clients is leaving a home of 30, 40, or 50 years filled with memories – and belongings. Going through years of accumulation is challenging, especially for seniors. It can be physically demanding, but more so, it can be especially difficult to part with a lifetime of treasures. Lund and her team are experts at helping clients sort through it all prior to the move. “As soon as I begin working with a client, we sit down together with their new floor plan and talk through which pieces of furniture will fit into their new home. Then as we get closer to the move day, we help them sort through closets, kitchen drawers, basement storage, or wherever the need is, to help declutter and organize so everything will fit safely in the new space — and still feel like their home.

“I have found, over my 16 years in this business, that our service is important, not only to our clients but especially to their families. We’ve been told many times, how much relief we bring to the adult children, knowing that they don’t have to be the ones sorting through years of stuff,” Lund remarked, and added, “the adult kids know they probably won’t have the same success as a professional with experience in downsizing, especially when we’re talking about moving from a large 3- or 4-bedroom house into a much smaller senior community unit. Also, there’s the ‘parent-kid thing’ that can come into play.” Lund laughs.

During the COVID-19 pandemic, Home Sweet Home has been in even more demand. Until recently, senior communities haven’t allowed family members in, in order to keep everyone safe. In most cases, Lund and her crew were the only ones allowed to move, unpack and set up their home. “I can’t begin to tell you how many adult kids were concerned, knowing they couldn’t help their parents on move day. When they found out we would handle the entire process, their stress level went way down.”

Kristen Lund owner of Home Sweet Home brings valuable experience to Home Sweet Home clients in space, design, and organization. Kristen stresses to our clients that a successful move begins with knowing what to take, what to share with family members, and deciding what can be left behind. Kristen custom tailors the downsizing process to meet each individual’s needs. In addition, she helps her clients create a beautiful, functional, and unique living space that can be enjoyed at the end of the move day.

For more information on Home Sweet Home Senior Transitions, contact Kristen Lund at (636) 675-3667 or go to HomeSweetHomeSTL.com.

If you or an aging loved-one are considering choosing Medical Alarms in Cape Girardeau MO, please contact the friendly staff at Around The Clock Medical Alarms.
Call Us: 877.449.5566